Terms of service

Effective Date: November 6, 2026

Company Address: 45 Four Winds Dr, Fall River, MA 02720, United States

(Note: This address is our corporate/office address and is NOT a return warehouse. For all returns, please contact customer service to obtain the correct return warehouse address. Returns sent directly to this corporate address will not be accepted.)

Welcome to elynox. This website is operated by Elynox . Throughout the site, the terms "we", "us" and "our" refer to Elynox . Elynox  offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing American outdoor ski apparel and gear from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

1. Online Store Terms

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

  • You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You understand that your content (not including credit card information), may be transferred unencrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

3. Accuracy of Products and Pricing

  • We have made every effort to display as accurately as possible the colors and images of our ski apparel and gear. We cannot guarantee that your computer monitor's display of any color will be accurate.

  • We reserve the right to limit the sales of our products. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

4. Order Processing and Cut-Off Time

  • Daily Order Cut-Off Time: 5:00 PM (Eastern Time, ET).

  • Orders placed after the daily cut-off time (5:00 PM ET) will be processed on the next business day.

5. Returns and Refunds

  • Our corporate address is not a return warehouse. All return requests and return address issuances must be handled through customer service.

  • You must contact our customer service via email or phone to obtain the correct return warehouse address. Directly shipping items to our corporate address will not be accepted.

6. Customer Service Hours

Our customer service team is available to assist you during the following hours:

  • Business Hours: Monday through Saturday, 9:00 AM to 5:00 PM (Eastern Time, ET).

  • Rest Days: Sundays and U.S. federal holidays.

  • Email: elynox@vipcareo.com

  • Phone: +1 914-565-3599